Terms of service

Terms of Service

Welcome to Tresses by Bri! By accessing or using our website, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase. If you do not agree with any of these terms, please discontinue use of our site.

1. General Information

  • Tresses by Bri is an online store specializing in wigs, hair bundles, and related products.
  • By using our website and/or purchasing a product from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink.
  • We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon posting to our website, so please review this page periodically.

2. Product Information and Availability

  • All products are subject to availability. We reserve the right to limit quantities and discontinue any product at any time.
  • While we strive to provide accurate descriptions, pricing, and other product details, errors may occur. In the event of an error, we reserve the right to correct it and modify your order if necessary, including after it has been submitted.

3. Order Requirements

  • Wig Cap Size: Customers are required to select the correct wig cap size when ordering wigs. Due to the custom nature of our products, we do not accept returns or offer refunds for sizing issues. Please ensure your measurements are accurate before placing an order to avoid any fit problems.
  • Age Requirements: You must be at least 18 years old to make a purchase. By placing an order, you confirm that you are at least 18 years of age or have parental/guardian consent.

4. Payment and Billing

  • We accept various payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method.
  • We reserve the right to cancel or refuse any order if fraud or an unauthorized transaction is suspected.

5. Shipping and Delivery

  • Orders are processed within 1-2 business days. Delivery times vary depending on the shipping method and location.
  • Once an order is shipped, you will receive a tracking number via email. We are not responsible for delays caused by the shipping carrier or any circumstances beyond our control.

6. No Refunds and Return Policy

  • No Refunds: All sales are final. We do not offer refunds or accept returns under any circumstances.
  • Lace Adhesive Products: All sales are final for lace adhesive products due to their nature.
  • Anti-Fraud Policy: Any fraudulent attempts, such as filing a chargeback after receiving your order, will be reported to your bank. We maintain records of all transactions, including proof of delivery, and will take necessary action in cases of suspected fraud.

7. Intellectual Property

  • All content on this site, including but not limited to text, images, graphics, and logos, is the property of Tresses by Bri or its licensors and is protected by intellectual property laws.
  • You may not reproduce, distribute, or create derivative works based on any content from this site without prior written permission.

8. Prohibited Conduct

  • You agree not to use our website for any unlawful or unauthorized purposes, including but not limited to:
    • Committing or encouraging criminal acts.
    • Transmitting viruses or any harmful code.
    • Interfering with the operation of our website or violating security measures.

9. Limitation of Liability

  • To the fullest extent permitted by law, Tresses by Bri and its affiliates shall not be liable for any damages arising from your use of our website or products. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.
  • We make no warranties, expressed or implied, regarding the quality, accuracy, or completeness of any information or product on our site.

10. Indemnification

  • You agree to indemnify and hold Tresses by Bri, its affiliates, employees, and partners harmless from any claims or demands, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

11. Governing Law

  • These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the state in which Tresses by Bri is headquartered, without regard to its conflict of law provisions.

12. Contact Information

  • For any questions regarding these Terms of Service, please contact us at TressesBryBri@gmail.com or refer to our Contact Us page.

By using our website and/or making a purchase, you acknowledge that you have read, understood, and agree to these Terms of Service.